All-round instrument service
Professional technicians come to the site for installation to ensure that the installation position of the intelligent instrument is precise and meets the requirements of the measurement environment, and the installation process strictly follows the relevant standards and specifications.
Clean the probe and other key parts of the sensor to prevent dirt and debris from affecting the measurement accuracy. Depending on the severity of the environment, the cleaning frequency may vary from weekly to several months.
Accurately determine the cause of the fault, which may involve electronic component damage, signal interference, mechanical failure and other situations, and take effective repair measures. The repair time depends on the complexity of the fault.
Provide users with training on the operation of sensors, including how to read data correctly, set parameters, understand the information displayed on the instrument, etc., to ensure that users can use sensors skillfully.
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With professionalism and precision, we can create reliable instrument solutions for you and ensure their efficient operation to help you carry out your work smoothly. Additionally, we are committed to providing ongoing support and maintenance to guarantee the long-term stability and performance of these instruments.
Provide all-round professional support, from daily inspection to fault maintenance, from precision calibration to performance optimization, to ensure that instruments and meters are always precise and stable operation, for your production, scientific research and other work escort.
Based on professional technology and mature concept, we will deeply tap the potential of instruments and meters, and comprehensively improve their performance indicators through precise debugging, upgrading and transformation, so as to help your business develop efficiently.
The sensor can be installed correctly by remote video guidance or sending professional technicians to the site for installation guidance.The time of on-site installation guidance depends on the difficulty of installation.
Assist the customer to debug the sensor, including parameter setting (such as measurement frequency, blind area setting, etc.), calibration and other work to ensure that the sensor can measure accurately.
Establish customer files, record the installation time and usage of sensors, and visit customers regularly to understand the operation status of sensors.
Provide a 24-hour technical support hotline, so that customers can contact technicians at any time in case of sensor failure.The response time is typically within a few hours.
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